Address Insights is part of Contact and Locate Product Suite, and it provides insights on an address to help businesses with customer communication and decisioning.
Benefits
CallCenter
Contact Customers
  • Finding 1st party contact information.
  • Process collections cases in queue faster.
  • Collect payments or recover assets from debtor.
CreditSummary
Benefits Criteria Check
  • Obtain proof about an applicant or recipient of benefits relating to address
  • Improve customer experience by speeding up the overall onboarding process.
ManReview_0
Manage Customer Portfolio
  • Maintain up to date information on customers or consumers that will require to be contacted via mail.
Key Features
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      Leverages Equifax data sources linking to 240+ Million US consumers.

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      Uses Keying and Linking to resolve an identity leading to higher accuracy.

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      Offers both Real-time via API, as well as batch options

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      Portal option will be available by end of 2024.


Use Cases
Address Insights is for businesses that want to
  • Improve Collections and Recover Debt Faster
  • Confirm Identities while reducing fraudulent claims/applications
  • Manage Customer Portfolio and improve communications by mail

Address Insights is for
  • Collections and Recovery: Contact Customers and Process Collections Cases Faster
  • Government: Obtain proof about an applicant or recipient of benefits, and Improve customer experience by speeding up the overall onboarding process
  • Healthcare: Obtain proof about an applicant or recipient of benefits, and Improve customer experience by speeding up the overall onboarding process

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